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Street-level view of Blue Cross Arena at the War Memorial in downtown Rochester
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Visiting Rochester's War Memorial Arena from Ontario, NY

Rochester's War Memorial Arena is officially called Blue Cross Arena at the War Memorial, a downtown venue for hockey, lacrosse, concerts and family shows. Here’s what to know about events, directions, parking and…

Published 4 min read

By Amina Wallace

Rochester's War Memorial Arena is officially named Blue Cross Arena at the War Memorial, a downtown venue for hockey, lacrosse, concerts and family shows. From Ontario, NY, you can plan around an event and use the arena’s directions and parking information to prepare for arrival.

  • Address: One War Memorial Square, Rochester, NY 14614
  • Venue capacity: up to 13,000 guests
  • Parking: nearby garages and lots, including options a few minutes’ walk away

Which Rochester venue is meant by War Memorial Arena?

Which Rochester venue is meant by War Memorial Arena?

War Memorial Arena refers to Blue Cross Arena at the War Memorial, at One War Memorial Square in Rochester. The venue hosts professional hockey and lacrosse, along with concerts and family shows. It is home to the Rochester Americans of the AHL and the Rochester Knighthawks of the NLL.

The Rochester War Memorial opened to the public on October 27, 1955. The venue was renamed The Blue Cross Arena after a $40 million renovation completed during the 1998–99 season. The City of Rochester says it can accommodate up to 13,000 guests.

How do you plan around an event?

How do you plan around an event?

Start by finding your event on the arena’s official calendar, then check its event page for the specific door-opening time. The arena’s website offers calendar and list views, and door times can differ by event.

Tickets are available online through Ticketmaster or in person at the Blue Cross Arena Box Office. Tickets are non-refundable and non-exchangeable unless an event is officially canceled or rescheduled. Box Office business hours are Monday through Thursday, 11:00 a.m. to 3:00 p.m.; on event days, the Box Office is open from 11:00 a.m. until the end of intermission.

Policies can vary by event or promoter. Small personal bags, clutches and purses are permitted, and guests are subject to screening. Re-entry is not permitted after you leave, and outside food, beverages and alcohol are not allowed. Check the official site before you go, since event details and policies can change.

How do you get to the arena area from Ontario?

How do you get to the arena area from Ontario?

From a room at this one-star motel, the arena is about 13.7 miles away. The arena publishes driving directions for approaches from the east, west and south, but does not give a route specifically from Ontario, NY or a current drive-time estimate from there.

For the eastern approach, the arena’s directions say to take New York State Thruway Exit 45 (Victor), then I-490 West and the Clinton Avenue exit. Turn left at Broad Street, described as the third traffic light. The arena is on the corner of Broad and Exchange Streets.

The published southern approach uses I-390 North, I-490 East, the Inner Loop exit and Plymouth Avenue. Turn right onto Plymouth and left at Broad Street, the third traffic light. For a longer trip, Greater Rochester International Airport is about 31 minutes by car from Budget Inn Ontario; the airport-to-Ontario drive has its own route considerations.

What should you know about venue access, parking and arrival?

What should you know about venue access, parking and arrival?

Nearby garages and lots provide parking, and designated accessible parking spaces are available. The Civic Center Garage is a 4-minute walk from the arena and connects to it by an underground tunnel. Court St. Municipal Lot 10 is a 2-minute walk away.

Other listed options include Sister Cities Garage, a 7-minute walk from the arena; Court St. Garage, 6 minutes; Midtown Garage, 8 minutes; and South Avenue Garage and Washington Square Garage, each 9 minutes.

Blue Cross Arena is ADA accessible, with designated accessible seating, restrooms and parking spaces. If you need special accommodations, the arena asks you to notify the Box Office when purchasing tickets. Plan to arrive early so you have time for parking and security screening before the event.

What else is mapped around the arena?

The arena’s published directions identify Broad and Exchange Streets as its corner location, with downtown access via the streets and routes described above.

From Ontario, the Town of Ontario says Wayne Area Transit System provides Park N' Ride service from Wayne County to Rochester through a daily connection to Rochester Transit System. The Ontario town centre is another local point of reference.

FAQs

Is Rochester War Memorial Arena the same as Blue Cross Arena?

Yes. The venue’s official name is Blue Cross Arena at the War Memorial, and it is commonly referred to as Rochester War Memorial Arena.

What events are held at Blue Cross Arena?

The arena hosts professional hockey, lacrosse, concerts and family shows. It is home to the Rochester Americans and Rochester Knighthawks.

Can you buy tickets at the arena?

Yes. Tickets can be purchased at the Blue Cross Arena Box Office or online through Ticketmaster. The arena’s Box Office hours vary between business days and event days.

Is parking available at the venue?

Yes. Nearby garages and lots offer parking, including designated accessible parking spaces. The Civic Center Garage connects to the arena by an underground tunnel.

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